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NRS Chaos Helmet Recall
Posted: Tue Jul 22, 2014 5:19 pm
by Steve S
Jim Frank at Ozark Outdoor Supply told me today that NRS is voluntarily recalling its Chaos Side-Cut Helmets. The rivets that hold the chin strap in place have a manufacturing defect. If you bought one of these helmets between April 21st and July 7th of this year, contact your local NRS dealer to get a replacement.
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 8:32 am
by fryingsquirrel
That's me. I will call OOS as soon as they are open.
Jon Ellwood
Little Rock
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 9:07 am
by datsevlu
Yeah thanks for this I bought my son a Chaos back in March or April from OOS.
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 9:39 am
by datsevlu
Just got this # from the guys at OOS they are saying NRS wants to deal with the customer direct.
877-677-4327
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 11:22 am
by fryingsquirrel
Called Jim at OOS, and he advised me to call NRS. I spoke with a guy named Will from NRS. Great customer service, I decided to upgrade to a better helmet, which ships free and should be here Friday. As soon as I ship them the old helmet, they will credit me for it. Return shipping is also free. Look for me in my new WRSI this weekend.
Jon Ellwood
Little Rock
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 11:34 am
by Deuce
Let that be a lesson. Never wear a helmet.
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 12:12 pm
by fryingsquirrel
Deuce wrote:Let that be a lesson. Never wear a helmet.
And you don't need any floatation in your kayak, either
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 12:13 pm
by Deuce
fryingsquirrel wrote:Deuce wrote:Let that be a lesson. Never wear a helmet.
And you don't need any floatation in your kayak, either
Ha! That's what air mattresses are for.
Re: NRS Chaos Helmet Recall
Posted: Wed Jul 23, 2014 3:01 pm
by fryingsquirrel
Deuce wrote:fryingsquirrel wrote:Deuce wrote:Let that be a lesson. Never wear a helmet.
And you don't need any floatation in your kayak, either
Ha! That's what air mattresses are for.
Well that degenerated quickly.
Re: NRS Chaos Helmet Recall
Posted: Fri Jul 25, 2014 12:29 pm
by fryingsquirrel
UPS brought me the new helmet about half an hour ago.
I have to say I'm impressed by NRS's customer service.
See you on the water.
Jon Ellwood
Re: NRS Chaos Helmet Recall
Posted: Mon Aug 04, 2014 10:16 am
by docandet
Those Walmart kids balls don't work well, you now what I'm talking about,lol