Super customer service: Sierra Designs

Paddling gear and boat review
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Tim Eubanks
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Joined: Wed Jan 07, 2009 10:19 am

Super customer service: Sierra Designs

Post by Tim Eubanks » Thu Nov 12, 2009 10:35 am

Had a 7-year old shell jacket that had lost its water repellent qualities. I'd tried several things to "restore" the finish to no avail. Sent it to Sierra Designs and they sent me back a brand spanking new Drizone Green jacket, retailing for around $150! That's customer service!

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